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Merch for Good is run by the team at Trekstock (Registered Charity No. 1132421) in partnership with Pins and Knuckles. For any queries related to a purchase that you have made, the best way to reach out is via


I’ve placed an order, what next?

Please allow up to 7 days manufacture time for your product. Orders are then sent as 48hr tracked parcels via Royal Mail in the UK, and the equivalent with all other couriers.

When will my order arrive?

UK SHIPPING: 2-5 business days

EU SHIPPING: 8-10 business days

US SHIPPING: 10-21 business days

REST OF WORLD: 14-21 business days

Please note: Should there be a customs charge on your order, you will receive a notification from the shipping service provider and you will need to make a payment in order to collect your item(s).

How is my package sent?

All of our products are shipped in a 100% recycled and recyclable bag.

Once your items have been printed they are packed at our production facility into bags and shipped to you.

How can I make changes to my order?

Unfortunately, as our products are printed on demand, it means that once the order is processed, we can no longer make any changes as your garments will have gone into production.

Can I request an exchange or refund for my order?

If you received an item which was faulty or incorrect, please notify us by email at and we will arrange a replacement for you.
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